FAQ


ARE THE ROOMS ACTUALLY LOCKED? 
No, you are never locked in the room. You can exit the room at any time. 
ARE THERE AGE RESTRICTIONS?
We recommend players be at least 16 years old-anyone under 16 needs to be accompanied by an adult throughout the adventure. 
ARE TICKETS REFUNDABLE?
No, tickets are non-refundable.  We can rebook your group if you give 72 hours notice. 
WHAT HAPPENS IF MY GROUP IS SMALLER THAN THE NUMBER OF PLAYERS ALLOWED?
The fun increases with the chance to meet new friends! Each room has a maximum number of players, and until the maximum number of players is reached anyone else can reserve a spot to play in that room at that time. If you would like the room to yourselves, simply purchase all the tickets available for that time slot. 
ARE PRIVATE BOOKINGS OR CORPORATE RESERVATIONS AVAILABLE?
Yes! To book for a private event, please contact us directly to discuss maximum room occupancy and availability.
WHAT IS THE COST?
$25 per person.
WHEN SHOULD I ARRIVE?
Arrive 15 minutes before your scheduled time.